Electric multipurpose sharpener1/14/2024 If the number is not on the package it will be refused.ģ. Write the RA on all packages to be returned. Get a return authorization number (RA) by contacting customer service at 1-88Ģ. You will be refunded the full amount plus taxes by credit card or check, depending on your method of payment.Ī 10% restocking fee may apply based on the nature of the return.ġ. In the case that the product is not defective, all original packaging must be intact and included in the return shipment. In order to receive a refund all items must be in the original package and unused. In the case that a product is not defective or damaged, the customer will be responsible for delivery and return shipping cost. The Tool Store will refund all costs when returning a defective or damaged product. 1/2'' Drive Sockets / Ratchets / Extensionīecause our customers are the foundation of our business we would like to make it as easy as possible to return unsatisfactory or defective merchandise.Cabinet Door Rail & Stile Router Bit Sets.Plywood / Melamine / Laminate Saw Blade.We always recommend that you wait to schedule work until after your order has arrived and been inspected. is not responsible for reimbursement of any labour costs or project delays that may occur due to the receipt of damaged goods. Replacements are subject to availability.Ĭraigmore Online Ltd. However, the outcome of the claim may result in a charge for the replacement item. ![]() In most cases, we are able to order a replacement item at no cost to you as soon as the damaged one has been picked up. Once you notify us that your product is damaged, we will need your help in making it available for pickup on a scheduled date and time. If you fail to report damages immediately, we may not be able to accept responsibility for the costs. Do not discard the damaged item or any of its packaging. Claims cannot be considered if signed for in good condition. We ask that you report to our sales department via on receipt of a damaged product immediately. We want you to be satisfied with your product and it is critical, you unpack and check it for damage as soon as it arrives. Unfortunately, despite our best efforts to package them, orders are sometimes damaged in shipping. We do everything we can to ensure your order arrives at your door complete and in pristine condition. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.Ĭlaims cannot be considered if signed for in good condition – Report all damages to Craigmore – delivery driver has time to wait whilst you inspect your purchase. ![]() Taxes and customs charges differ depending on the country and state of the shipping address. ![]() All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. ![]() Please let us know if your country is not available customers may be required to pay sales tax, duty and/or customs charges. 7-10 businessdays after your order is placed (unless otherwise stated on product page)Īll orders up to 2kg are £13.99 on an International Standard Delivery (7-10 business days).Please let us know if your country is not available orders up to 2kg are £19.99 on an International Standard Delivery (7-10 business days).
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